Michel Rahul is a seasoned Product Manager at Chargebee since July 2019, where responsibilities include driving product strategy for E-invoicing and Tax features to ensure global compliance. Michel also leads the development of Copilot, an AI-powered support experience aimed at enhancing customer interactions. Previously, Michel served as a Team Lead, overseeing a global Support team, and as a Senior Solutions Engineer, providing consultative support to maximize customer benefits from Chargebee. Prior experience at Zoho included roles as an Onboarding Specialist and Technical Account Manager, focusing on customer implementation and satisfaction, and as a Technical Support Engineer, delivering effective technical assistance. Michel holds a B.A. in Economics from Loyola College, completed in 2017.
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