RG

Reena George

Technical Account Manager at Chargebee

Reena George has a diverse work experience spanning multiple roles in different companies. From 2014 to 2018, they worked at eClinicalWorks as a Software Specialist and later as a Team Lead. Reena'sresponsibilities included troubleshooting on Windows and Linux systems, communicating with clients, and managing incidents and problems.

In 2019, Reena joined The Logic Factory as a Technical Application Engineer, where they worked with external customers to resolve application errors, apply corrective and preventative actions, and manage support incidents.

Currently, Reena is employed at Chargebee as a Technical Account Manager. Chargebee is a recurring billing and subscription management tool for SaaS businesses. Reena'srole involves streamlining revenue operations, integrating payment gateways, automating payment collection, and managing customer relationships.

Reena George began their education at St. Gabriel's Senior Secondary School in 1998 and completed their schooling there in 2010. Reena then pursued a Bachelor of Engineering (BE) degree in Information Technology from Hitkarini College of Engineering and Technology from 2010 to 2014.

In addition to their formal education, Reena George has obtained several certifications. Reena acquired the L2 DQ-TCS-FL certification from Dassault Systèmes Delmia Corp. in December 2021. Reena also earned the ITIL® v4 Foundation Certification in IT Service Management from AXELOS Global Best Practice in November 2021. Reena also holds an aptech certification for oracle, dotnet, CSS, and HTML, although specific information about the institution and the exact time of acquisition is not provided.

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Timeline

  • Technical Account Manager

    August, 2022 - present

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