Nitin Kanodia is a seasoned professional with over 17 years of experience in customer support, operations management, and technical problem resolution within the technology sector. Currently serving as Senior Manager of Customer Support at ChargePoint since March 2023, Nitin has a robust background in vendor management and outsourcing strategies. Prior roles include Operations Manager and Country Service Delivery and Escalations lead at Aruba, where responsibilities encompassed team and escalation management across various product lines, as well as overseeing service delivery in India and the Middle East. Earlier experience at Hewlett Packard Enterprise involved positions ranging from Technical Problem Manager to Subject Matter Expert, with a focus on technical planning, resource coordination, and process improvement. Nitin holds an MBA in Operations Management from Symbiosis Center for Management and Human Resource Development, enhancing a strong technical and managerial acumen.
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