Surya S

Surya S is a Senior Deployment Engineer at ChargePoint since December 2023, specializing in collaboration with software development teams and site engineers to streamline deployment and activation processes while reducing post-activation issues by 30%. Prior experience includes serving as a Product Specialist at Teikametrics, where Surya implemented customer retention strategies that enhanced customer retention and revenue by 30% and improved satisfaction by 15%. Surya also held roles as a Community Specialist at Airseva, a Product Specialist at Think & Learn Pvt. Ltd. (BYJU's), and a Software Consultant at AFI Infotech - QDES Infotech, focusing on customer resolution, training, and technical support that increased client satisfaction. Surya's career began at Amazon as a Technical Assistance Management professional, assisting sellers with PPC campaign management. Educational credentials include a Bachelor of Technology (BTech) in Applied Electronics and Instrumentation from Rajagiri School of Engineering and Technology, obtained from June 2010 to June 2014.