Callum D. is a seasoned professional with significant experience in product and technical support, specializing in investment management solutions. Currently serving as a Senior Product Support Specialist at Charles River Development since August 2014, Callum provides expert support for the Charles River Investment Management Solution to clients in London and Europe. Prior roles include Production Support Specialist at HSBC Global Asset Management, focusing on application support for Charles River IMS as well as other financial tools, and Service Desk Analyst, where Callum enhanced the use of self-help resources for a large user base. Earlier experience includes roles at The Football Association and MHR, providing administrative and facilities support. Callum holds a BA (Honours) in Philosophy from the University of the Witwatersrand, completed in 2007.
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