Eric Croft is a Senior Manager in CS&S Core Services at Charles Schwab, where they have been enhancing customer and employee loyalty since 2021. With extensive experience in the information technology, telecommunications, and service industries, Eric previously held various leadership roles at Verizon, including Acting Director of Customer Service. They are skilled in customer service, public speaking, human resources, and call center operations. Eric is currently pursuing a BA in Geography with a focus on Latin American Studies at Arizona State University.
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