Charlestown est la marque d'accueil en entreprise d'Armonia. Spécialisée dans l'hospitality management concevant des prestations adaptées aux besoins et à la culture de nos clients. Structure à taille humaine, nous travaillons, en grande proximité, avec nos clients et nos intervenants.
Notre mission : participer à la convivialité de vos espaces de travail et à la qualité de vie de vos occupants.
Pour tenir notre promesse, nous sélectionnons et formons nos équipes aux meilleurs standards de l'hospitality.
100% humain, 100% digital, 100% visionnaire, Charlestown cultive sa personnalité et cela se retrouve à l'accueil de ses clients, avec ce supplément d'âme qui fait toute la différence !

Hotels & Hospitality

Property Management

Residential

Charlestown (hôtes & hôtesses)

Charlestown (hôtes & hôtesses)'s headquarters in Paris, France

Fabien VALLET

Caroline Trillaud

This department handles hospitality and welcoming functions, ensuring an excellent experience for guests and visitors.

Guest Services

This department handles front desk operations, greeting visitors, and managing phone communications.

Reception Services

This department manages the overall experience and services provided to clients and visitors upon their arrival.

Customer Reception

This department provides clerical and operational assistance to ensure efficient office management.

Administrative Support

This department focuses on providing high-quality food and beverage experiences for guests.

Culinary Services

This department focuses on enhancing guest satisfaction and managing hospitality interactions.

Charlestown (hôtes & hôtesses)

Org chart

Teams

Guest Services

Reception Services

Customer Reception

Administrative Support

Culinary Services

Customer Experience

Offices

Charlestown (hôtes & hôtesses)

Org chart

Teams

Guest Services

Reception Services

Customer Reception

Administrative Support

Culinary Services

Customer Experience

Offices

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