Jörgen K.

Jörgen K.'s work experience begins in 2014 as a member of the Tallinn University's Institute of Political Science Student Council. In 2016, they worked as a Concierge at Swissôtel Tallinn, where they assisted guests with various requests and prioritized their privacy. From 2018 to 2020, Jörgen joined APL and held two roles: Accounts Receivable Support Representative and later, Accounts Receivable Support Supervisor. Their responsibilities included investigating and resolving customer disputes, mentoring and training team members, and compiling reports. Starting in 2020, Jörgen became a Root Cause Analyst at CMA CGM, where they gathered and applied knowledge to identify the root causes of invoice disputes and proposed necessary process adjustments. Currently, in 2022, they are working as a Business Operations Specialist at Chartboost.

Jörgen K. obtained their Bachelor's degree in Political Science and Government from Tallinn University, starting in 2012 and completing their studies in 2019. Before attending Tallinn University, Jörgen K. attended Märjamaa Gümnaasium from 2000 to 2012, although no specific degree or field of study information is provided for this period.

In addition to their formal education, Jörgen K. has obtained several certifications. In November 2020, they completed the "Data Science for Business" program at the University of Tartu. Jörgen also completed a "Project Management Training" in June 2020 through Selge Pilt. Most recently, in April 2022, Jörgen K. obtained the certification of "Certified Data Visualization Professional (CDVP)" from TÜV SüD.