James Eakin possesses extensive experience in network operations and engineering, with a strong background in managing and supporting telecommunications systems. At Big River Telephone from July 2008 to February 2011, James worked as a Network Operations Engineer, handling support calls, trouble tickets, and configuring routers and media gateways. In subsequent roles at Charter Communications from March 2022 to June 2025, James served as Senior Manager of Access Networks Sustaining Operations and Senior Manager Network Operations, leading teams of managers and engineers while overseeing the migration of NOCs during corporate mergers. Additionally, James contributed to voice platform health monitoring through programming in Python, PHP, and MySQL. James holds a Bachelor of Science degree in Network Operations and Security from WGU Missouri, earned between 2018 and 2020.
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