Jon Nations is a Senior Manager in Managed Services Operations at Charter Communications, responsible for ITIL tier 3 engineering level service assurance for Spectrum Business. With 15 years of IT experience in LAN/WAN installation and maintenance, Jon has specialized in network engineering, managing services such as data, video, and unified communications. Jon previously served as Manager of Spectrum Enterprise Engineering & Operations, overseeing restoration efforts and operational readiness testing. They hold a BS in Computer Science from the University of Phoenix and have a background in biology from the University of Mississippi and Hinds Community College.
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