Michael C. has extensive experience in training and technical support within the telecommunications industry, currently serving as a Training Delivery Manager at Charter Communications since 2016. Prior to this role, Michael held various positions at Time Warner Cable from February 2006 to October 2022, including Tier 3 Technical Support Supervisor and SME/New Hire Trainer. Michael's career began at Rentway as an Assistant Store Manager, where responsibilities included staff management and customer service. Additional experience includes customer service roles at OfficeMax and a strong educational foundation with an Associate's Degree in Applied Business Computer Networking & Applications from Brown Mackie College-North Canton.
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