Mackenzie Wagner

Client Success Director at ChartSpan

Mackenzie Wagner possesses extensive experience in client success and quality analysis within the healthcare sector. Currently serving as Client Success Director at ChartSpan Medical Technologies since November 2021, Mackenzie has previously held the roles of Client Success Associate and Quality Assurance Analyst at the same organization. Prior experience includes the position of Ambulatory Quality Analyst at Maury Regional Medical Center from 2019 to 2021, where responsibilities involved analyzing payer data for HEDIS quality measures and reviewing electronic health records. Additionally, Mackenzie worked as a Call Center Specialist in IT, providing first-tier telephone support and addressing technical inquiries.

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