Amr Ismail

Amr Ismail has extensive experience in unified communications and collaboration solutions. Amr currently serves as the Senior Unified Communications/Collaboration Team Lead at Chartwell Retirement Residences, where they lead the design and implementation of UC solutions and network improvements. Prior to this, Amr worked as a Senior Collaboration Delivery Consultant at OnX Enterprise Solutions, where they played a key role in architecting and deploying unified communications and conferencing solutions. Amr also has experience as a Senior Unified Communications Engineer at BTC Networks, where they worked with large enterprise customers to design and implement Cisco Voice, Video, and Telepresence technology solutions. Amr's career started as a Network Engineer at IT-Chain, where they provided operational management and support for IT infrastructures.

Amr Ismail holds a Bachelor of Engineering degree in Electronics & Communications from the Academy for Science, Technology, and Maritime Transport. Amr has also obtained various certifications, including Cyber Threat Intelligence, Cybersecurity Breach Case Studies, Penetration Testing, Incident Response and Forensics, Network Security & Database Vulnerabilities, Cybersecurity Compliance Framework & System Administration, Cybersecurity Roles, Processes & Operating System Security, Introduction to Cybersecurity Tools & Cyber Attacks, AWS Certified Cloud Practitioner, AWS Discovery Day, Cisco Meraki Network Associate (CMNA), Cisco Webex Enabled Telepresence Fundamentals, VMware Certified Professional 6 - Data Center Virtualization (VCP6-DCV), and VMware Certified Associate VCA-DCV. Additionally, Amr Ismail has pursued certifications in CCIE Voice/Collaboration, CCNA Routing and Switching, CCNP Collaboration, CCNP Enterprise, and Cisco Sales Expert.