Mark Camack

Mark Camack is a seasoned professional with over 20 years of experience in market research and human factors, specializing in telecommunications for the past 12 years. As the Principal at IVR Doctors since 2008, Mark focuses on optimizing Interactive Voice Response (IVR) systems and consulting on usability evaluations. Previously, Mark served as Vice President at Market Strategies International, where they established the firm's Usability Practice and led a variety of customer satisfaction research initiatives. Mark also held roles at J.D. Power and The Corps Group, co-founding a market research firm notable for securing clients like Detroit Edison in a short timeframe. Mark graduated with a B.A. in Communications from Fordham University.