Michael Moss is a Director at Chartwells Higher Education, bringing extensive experience in operations management and team leadership. Previously, they served as General Manager at Arnold Palmer's Latrobe Country Club, where they successfully transformed operations and restored profitability. Their career includes roles at Arnold Palmer's Bay Hill Club & Lodge and Dorado Beach Resort & Club, where they developed high-performing teams and enhanced customer satisfaction. Michael is known for their strategic planning skills and has a proven track record of optimizing organizational performance across various sectors.
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