Chat2Desk
Peter Babanov has extensive experience in leading roles in the marketing and sales departments. Peter has held positions such as Chief Executive Officer and Chief Commercial Officer at Chat2Desk, where Peter restructured workflows, developed new brands, and integrated CRM into sales processes. As Chief Marketing Officer, Peter successfully managed the creation of a brand from scratch, redesigned UI/UX, and increased lead flow significantly. Prior to Chat2Desk, Peter served as Head of Digital Marketing at KASSIR.RU. Peter Babanov holds a degree in Public Relations from Saint Petersburg State Electrotechnical University "LETI".
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Chat2Desk
Chat2Desk is an omnichannel software for customer support and sales via WhatsApp Business API, Facebook Messenger, Telegram, Viber, Instagram and free online chat. The service provides automatization and marketing tools to improve chat center workflow: chat bots, sales funnels, scripts, auto replies, templates and dashboards with reports. APIallows the service integrate with CRM, analytics and AI.