Pratap Verma is a seasoned professional in customer success and management with extensive experience in various roles within customer service and sales. Currently serving as a Customer Success Manager at Chat360 since August 2024, Pratap has previously worked at MyOperator, holding multiple positions including Customer Service Team Lead, Subject Matter Expert, and Key Account Manager from July 2019 to December 2023. Early career experience includes a Marketing Intern role at Provilac Dairy Farms Private Limited and a Sales Executive position at AlwaysOnVacation. Pratap Verma holds a Master of Business Administration with a focus on Finance from the Institute of Management Development and Research, Pune, and a Bachelor of Arts in Sociology from Magadh University. Additionally, Pratap has completed a Diploma in Spanish language and literature from Instituto Cervantes de Nueva Delhi.
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