Lily Hwang

Lily Hwang has a strong background in client operations and deployment services. Lily currently holds the role of VP Client Operations at Chatdesk since April 2023. Prior to that, they served as the COO at ThirdPartyTrust from June 2019 to March 2023. Lily also has experience as a Vice President at Cardinal Mark, where they led client operations for a portfolio of software companies from 2018 to 2019. Before that, Lily worked as a Vice President at Firm58, where they led deployment services and client services from 2015 to 2018. Lily also held the role of Senior Director at Narrative Science from 2012 to 2015, leading client-facing projects in the government vertical. Additionally, Lily was a Vice President at firm58 from 2008 to 2012, where they established a professional services organization and framework for software implementation projects. Lily started their career at Accenture in 1998, progressing through multiple roles in the financial services practice and leading project teams on large-scale software implementation initiatives for various enterprise accounts.

Lily Hwang has a Bachelor of Science (BS) degree in Biology from the University of Rochester. Lily also holds a Master of Business Administration (MBA) degree with a focus on Finance from Tulane University. No specific years are provided for their education history.