Marcel Mondel has extensive experience in customer support and client management, having worked in various roles across multiple companies. At Adverity, Marcel served as Client Support Manager from February 2021 to January 2023. Prior to that, Marcel held several positions at Prescreen.io, progressing from Customer Support Engineer to Head Of Customer Support from March 2016 to February 2018. After a brief tenure as Customer Service Consultant at Chatlyn in early 2023, Marcel transitioned to the role of Prototype Feedback Analyst at Chatlyn in June 2023. Marcel holds a Matura degree in Information Technology from HTL Rennweg, completed between 2008 and 2013.
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