Richelle Webb

Richelle Webb is a seasoned Customer Success Manager currently at Chatmeter, where a 99.9% retention rate on a $16M portfolio highlights dedication to building strong customer relationships and facilitating measurable success. Previously, Richelle served as a Customer Success Engineer at ClickUp, providing enterprise support in a SaaS environment, and held various technical support roles at Apple, where responsibilities included issue reproduction, bug reporting, and customer interaction. Experience also includes a Business Account Specialist position at Verizon, emphasizing business development and client engagement, alongside a Sales Representative role at AT&T focused on meeting quotas and delivering customer service. Richelle holds an Associate of Arts degree in Business Administration and Management from Sierra College.