Gabriel Taranto

Customer Success Technical Lead at Chatpay

Gabriel Taranto has a comprehensive work experience in various roles and industries. Gabriel started their career in 2013 as an Auxiliar Administrativo at Alpha Star Corretora de Seguros, where they worked until December 2014.

After that, they joined FCA Fiat Chrysler Automobiles in 2017 as an Estagiário de Engenharia, focusing on the Pilar de Manutenção Autônoma da Oficina Pintura FCA. In this role, they implemented the WCM methodology and developed improvement projects using the PDCA approach. Gabriel also provided training to employees on WCM and Best Practices during their time at FCA.

In 2019, Gabriel continued working at FCA Fiat Chrysler Automobiles as a Planejamento e Controle de Manutenção, a role in the Engineering Maintenance team. Gabriel performed maintenance planning and control, used the PDCA methodology to reduce losses, and monitored maintenance indicators to support decision-making within the team. Gabriel held this position until March 2020.

Currently, Gabriel works at Hubla since 2021. Gabriel started as a Customer Support Manager and then progressed to become a Customer Experience Manager. Gabriel is currently the Customer Success Technical Lead, a role they have been in since March 2022.

In summary, Gabriel Taranto has a diverse work history, with experience in administrative support, engineering, maintenance planning, and customer success. Gabriel has demonstrated their ability to work in different industries and excel in various roles throughout their career.

Gabriel Taranto attended PUC Minas from 2014 to 2019, where they pursued a Bachelor's degree in Mechanical Engineering. Gabriel obtained their degree in the field of Mechanical Engineering from the same institution. In addition to their formal education, Gabriel also holds two additional certifications. In February 2020, they received the Scrum Fundamentals Certified (SFC) certification from SCRUMstudy - Accreditation Body for Scrum and Agile. Prior to that, in January 2020, they earned the certification in SCRUM - Desenvolvimento Ágil de Software from Ietec - Instituto de Educação Tecnológica.

Links

Timeline

  • Customer Success Technical Lead

    March, 2022 - present

  • Customer Experience Manager

    August, 2021

  • Customer Support Manager

    January, 2021

View in org chart