Chris Allen is a seasoned customer experience leader with over 25 years of experience in senior roles across various high-growth global organizations. Currently serving as Vice President of Customer Success at Chattermill, Chris has previously held significant positions including Chief Customer Officer at Upland Rant & Rave and Vice President of Customer Success at ThoughtSpot and Medallia. Throughout their career, Chris has been instrumental in transforming customer service teams, optimizing customer success metrics, and driving revenue retention through innovative strategies. Chris holds a Bachelor of Science in Computer Science from The University of Sheffield and has completed executive leadership programs at IMD and Cranfield School of Management.
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