Jay Patel

Jay Patel is a Technical Service Engineer at Check Point Software, having advanced from a Technical Service Engineer at the T2 level since February 2023. Responsibilities include configuring and maintaining network connectivity, managing communications with development teams, and facilitating the implementation and documentation of technical products. Prior experience includes working as a Network Operation Centre Analyst at Nova Networks, where timely incident response and communication with customers and third parties were key duties. Jay also provided customer service at TJX Canada and managed reception duties at Mayuri Foreign Education. Educationally, Jay holds a Diploma of Education in Computer Systems Technician from Algonquin College of Applied Arts and Technology and a High School Diploma from Bhaktashram.