John Sheetz

John Sheetz has diverse experience in technical support and audio-visual management within various organizations. As a Lab Monitor at Full Sail University, responsibilities included monitoring student access to lab facilities equipped with GrandMA2 lighting consoles. At Verizon, John served as Tier II Technical Support, followed by a role as Service Desk Technician at Kforce Inc, focusing on diagnosing performance issues. In a managerial capacity at TaskUs, John led a team of product support agents to enhance performance metrics. John's extensive experience also includes positions such as Touring AV Manager for Feld Entertainment, where audio and visual services were provided for Monster Jam, and Technical Director at First Assembly of God San Antonio, overseeing technical staff and operations. Most recently, John worked as an Electronic Systems Technician I at SeaWorld, maintaining and installing video infrastructure. John holds a Bachelor of Science degree in Show Production from Full Sail University.