Donda is currently a Diamond Services Engineer at Check Point Software Technologies Ltd since November 2023, bringing extensive experience in technical support and account management from previous roles at Sophos, Nova Networks, TITUS, and Gilmore Overclick Technologies. Donda's expertise includes troubleshooting complex technical issues, providing training to support teams, and delivering exceptional customer service. With a strong background in VPN technologies, firewall management, and network troubleshooting, Donda has consistently contributed to enhancing customer satisfaction and operational efficiency. Donda holds a diploma in Computer Technology/Computer Systems Technology from Algonquin College of Applied Arts and Technology.
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