Frank F.

Frank F. is an experienced Customer Success Manager with a strong background in onboarding clients and providing exceptional customer service across multiple companies, including Checkbook and JetInsight. With a proven track record of collaborating with sales teams to identify expansion opportunities and delivering tech support for SaaS products, Frank has effectively managed customer relationships to enhance satisfaction and retention. Prior roles at BlackRock and IDC involved similar responsibilities, emphasizing Frank's expertise in resolving client inquiries and supporting product usage. Experience as a Sr. Client Services Supervisor at CommunityLeader and Principal Consultant at Hash Cloud Studio further demonstrates Frank's ability to implement strategic solutions and train teams, contributing significantly to overall client success and engagement.