Minwoo Yim

Minwoo Yim has a diverse work experience starting with their role as a Business Analyst at Checkbox in April 2018. Minwoo quickly moved up to become a Customer Success Manager and then a Customer Success Lead, demonstrating their skills in managing and supporting clients. In July 2021, they became the Head of Customer and Partner Success, further solidifying their expertise in customer satisfaction and relationship management. Minwoo also took on the role of Product Manager at Checkbox in September 2022, indicating their ability to take on more responsibilities and drive product development.

Apart from their work at Checkbox, Minwoo Yim also hosted the Outside The Box Podcast from October 2020 to October 2021, showcasing their passion for exploring innovation leaders' perspectives on digital service transformation. Before their time at Checkbox, they gained experience as a Physics Tutor and Mentor at Hero Education from December 2012 to January 2020, where they contributed to the growth and success of the education firm. Additionally, they worked in customer service at COS from October 2015 to September 2017.

Minwoo Yim's leadership abilities are evident through their positions at Student Outreach to the World (SOW), where they served as the President from January 2015 to January 2017. Prior to this, they were an Administrative Assistant at SOW from January 2014 to January 2015.

Overall, Minwoo Yim's career trajectory demonstrates their versatility, adaptability, and success in customer success, product management, podcasting, and education.

Minwoo Yim attended the University of Sydney, where they pursued a Bachelor of Information Technology and Bachelor of Commerce, although the specific dates of their enrollment are not provided. Additionally, they studied Entrepreneurship/Entrepreneurial Studies at the University of Washington, without completing a degree. Prior to their university education, Minwoo Yim attended Sydney Boys High School. Apart from their formal education, they obtained certifications in Checkbox App Designer from Checkbox.ai and Product Management Foundations from Reforge. The exact months and years in which they acquired these certifications are not mentioned.