Addina Hadi is an experienced professional in customer success, marketing, and business development, currently serving as an Enterprise Customer Success Manager at Checkfront since April 2022. In this role, Addina achieved over 116% Net Revenue Retention, collaborated with engineering and product teams to resolve client issues, and led training sessions that increased feature adoption by 20%. Prior to Checkfront, Addina held various positions at TUTTI, including Area Manager and Marketing Specialist, where successful marketing campaigns led to a 12% increase in sales. Educationally, Addina holds a Master's degree in Global Management from Royal Roads University and a Bachelor's degree in Manufacturing Engineering from the University of Malaya. Previous work experience includes roles at Thang Long Cement Joint Stock Company and Jebsen & Jessen Group.
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