Allison Smith

Allison Smith is an experienced technical support professional with a strong background in customer service and technology solutions. Currently serving as the Technical Support Team Lead at Checkmarx since March 2018, Allison has contributed to application security through leadership and expertise in source code analysis. Prior to this role, Allison was the NA Archive Support Manager at Capax Discovery, where responsibilities included managing technical support and customer advocacy. Additional experience includes serving as a Technical Support Engineer for Imaging & Integration Services, providing support for email archiving software, and as a National Account Business Systems Analyst at Nielsen, enhancing technology services for Coca-Cola. Allison began the career as a Technical Support Analyst III at Coca-Cola Enterprises, providing comprehensive support for a large user base. Allison holds a Bachelor's degree in Computer Science from Kennesaw State University.