Veronica T.

Veronica T. has a diverse work experience spanning over 15 years. Veronica started their career in 2005 as a Technical Support Representative at Cellcom, where they provided technical assistance and support to customers. Veronica later transitioned to the role of Revenue Assurance Analyst, supervising procedures and regulations to improve overall operations.

In 2011, Veronica became a Wired Communication Operations Specialist at Cellcom, responsible for managing sales operations and acting as a liaison between sales professionals and R&D teams. Veronica also played a key role in establishing and designing the Centrex PBX. In 2013, they were promoted to Wired Communication Senior Operations Specialist, supervising and managing the Wired Communication team's day-to-day operations.

Veronica joined TourPal Ltd. in 2014 as a Social Media Manager, working closely with the CMO on various marketing projects and managing the company's Facebook page and Twitter account.

In 2015, they joined mce Systems as a Technical Support Engineer, providing technical assistance to customers and collaborating with different departments for issue resolution. Veronica was later promoted to Head of Support, managing a team of 10 support representatives, providing reports and analysis, and improving the knowledge base.

Veronica then joined Voicenter in 2017 as a Customer Success Manager, establishing trusted advisor relationships with strategic clients, assisting with technical aspects, and ensuring customer satisfaction.

Currently, Veronica works at Checkmarx as a Senior CSM for the EMEA region. Veronica manages accounts across various countries and industry leaders, successfully mitigating risks and leading to customer satisfaction and renewals.

Veronica T.'s education history includes various degrees and diplomas obtained from several institutions. In 2006, they attended Bar-Ilan University and completed their Bachelor of Arts (B.A.) degree in Social Sciences in 2009. In 2008, Veronica earned a Diploma in Internal Quality Assessor from Israel Society for Quality.

In 2010, Veronica enrolled in Tel Aviv University to pursue their Master of Arts (M.A.) in Conflict Resolution and Mediation, which they completed in 2012.

Veronica furthered their education in 2011 at Tel Aviv University, where they earned a Diploma in Mediator. Later, in 2019, they obtained another Diploma in Leadership on the rise from Ramat Gan Olim Department.

This chronological information provides an overview of Veronica T.'s educational achievements and does not imply any additional assumptions about their education history.