Patrick O'Connor

Patrick O'Connor, PMP, PSM, currently serves as Manager of Technical Account Management at Checkout.com, a position held since December 2023. Prior experience includes a notable role as Senior Manager of Professional Services at Databricks, where Patrick led a team delivering AI and machine learning advisement to major clients, achieving significant revenue growth, including $10 million in professional services engagements during one fiscal year. Previously, at BigCommerce, a team of 19 was managed, resulting in a 78% year-over-year increase in professional services revenue and improved customer satisfaction ratings. Patrick's earlier career includes roles in project management and client services across multiple organizations, such as Building Engines, where achievements included generating $2 million in monthly recurring revenue and winning multiple awards for dedication and performance. Educational qualifications consist of a Bachelor's Degree in Philosophy from the University of Southern Maine, supplemented by training at BrainStation in 2023.