Josie P.

Customer Success Implementation Manager II at Checkr

Josie P. has a diverse work experience spanning several industries. Josie began their career in 2008 as a Shift Supervisor at Peet's Coffee, eventually becoming an Assistant Store Manager. In 2014, they worked as a Studio Assistant at The Bar Method until 2017. From 2015 to 2016, Josie worked as a Fitness Sales and Partnerships representative at Pointe Studio.

In 2016, Josie became the Communications Manager at The Oral Cancer Foundation, where they authored press releases, edited website content, and maintained relationships with sponsors. Josie also provided support to patients diagnosed with Oral Cancer and helped them access resources.

Josie joined Checkr, Inc. in 2018 and held various roles during their tenure. Josie started as a Customer Support Representative before being promoted to Manager, Customer Support in 2019. In this role, they established and managed customer-facing support teams and programs, and partnered with strategic clients to provide enablement sessions. In 2021, they transitioned to the role of Customer Success Implementation Manager II at Checkr, where they served as a project manager, systems integration solution consultant, and product subject matter expert. Josie co-created Checkr's first Product Enablement Program and led the 19-week product onboarding for the entire Success organization.

Overall, Josie has demonstrated expertise in customer support, project management, communications, and sales throughout their career.

Josie P. is currently pursuing a degree in Project Management at UC Berkeley Extension since 2019. There is no specific end year mentioned, indicating that the education program may still be ongoing. In addition to their educational pursuits, Josie P. has obtained certification in "The Professional's Guide to Background Checks" from BackgroundCheckTraining.com in April 2023.

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