Rolando Bergmann is an experienced IT professional with a strong background in technical support, software management, and project leadership. Recent positions include Senior Support Engineer III at Checkr, Inc. and Senior Support Consultant at Manhattan Associates, focusing on system support and escalation resolution. Previous roles include Product Support Team Leader at Uber and Platform Support Engineer at ServiceRocket, demonstrating abilities in team management and customer satisfaction. Education includes degrees in Computer Science Engineering and Python Full Stack Development, alongside certifications in project management and network administration. Rolando's professional journey showcases expertise in supporting complex technical systems and enhancing operational workflows.
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