mohamed khaled

Mohamed Khaled is an experienced professional in operations and customer service management, currently serving as the Head of Operations at Chefaa since June 2023. Previously, Mohamed held the position of Head of Customer Service at Taager from December 2020 to July 2023, and served as Customer Service Manager at Raneen.com for a brief period in 2020. Prior to that, Mohamed managed a team of Customer Service Agents at Amazon from September 2018 to April 2020. Mohamed's early career includes roles as Logistics Supervisor and Logistics Specialist at Souq.com, focusing on transportation management and planning. Additionally, Mohamed worked in customer service at Mobinil and Etisalat, emphasizing first contact resolution and customer trust.