Tim D'Angelo is an experienced professional in competency transformation and knowledge management with a proven track record across multiple industries. Currently serving as the Competency Transformation Manager at Chemist Warehouse since July 2023, Tim drives enhancements in skillsets and capabilities within Operations teams. Prior roles include Consultant - Knowledge Management at Customer Driven Solutions, where Tim led content development and best practice strategies, and various positions at Medibank, including Contact Centre Trainer & Coordinator and Acting Team Leader/Development Coach, focusing on team engagement and exceptional customer service. Tim's earlier experience spans supervisory and managerial roles in retail, honing skills in visual merchandising, team management, and customer relations. Educational qualifications include a Bachelor of Business Administration (BBA) in Marketing from the University of the Sunshine Coast and a Certificate IV in Training & Assessment from Swinburne University of Technology.
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