Diego Behnck

Diego Behnck is an IT support professional with extensive experience in managing technical support teams and services. Currently serving as Manager of IT Support Services at CHEO since October 2022, Diego oversees a team of IT service desk analysts, focusing on efficient incident and problem management for all hospital departments. Prior to this role, Diego worked at LARA-TECH LIMITED as a Network Support Technician, providing clients with technical guidance on computer and network usage. Diego's earlier experience includes serving as a Technical Support Specialist at Clever Dog IT Systems, where support for various IT systems was provided, and as a Telecommunications Supervisor at TSC in Brazil, where responsibilities included supervising telecommunications, guiding technicians, and managing client relationships. Diego holds a degree in Telecommunications Engineering from Universidade La Salle and a Computer Systems Technician diploma from Algonquin College of Applied Arts and Technology.