Bryan Harper

Bryan Harper is an accomplished professional with extensive experience in customer intelligence and operations management, currently serving as the Director of Account Health at CHEP since June 2013. Harper has successfully led teams focused on leveraging technology, including AI/ML and RPA, to enhance customer experience and operational efficiency. Previous roles at CHEP include Senior Manager and Manager in Customer Intelligence and Operations, where Harper managed project pipelines and frontline teams. Before joining CHEP, Harper worked at the University of Florida, where coordination and data management were key responsibilities, culminating in a Master's degree in Management from the institution. Additionally, Harper holds a Bachelor's degree in Sports Management from Florida State University.