Jen Daws has extensive experience in customer service and logistics, currently serving as a Customer Systems Analyst at CHEP since October 2012, where responsibilities include analyzing customer supply chains and recommending system solutions. Over the years at CHEP, Jen has held various leadership roles such as Team Leader for Customer Service, Logistics, Customer Data Management, and Sales Support, effectively managing teams to ensure high-quality service delivery and compliance with SLAs. Prior experience includes leading the Call Centre Customer team at Hunter Douglas and serving as a Business Unit Manager at National Australia Bank, overseeing loan application processing teams. Jen holds a Certificate IV in Accounting from TAFE NSW, completed between 2000 and 2003.
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