Ricardo Silva

Ricardo Silva is an experienced IT Business Analyst with a solid background in business analysis and project management across various leading organizations. Currently employed at CHEP since February 2023, Ricardo focuses on finance and supply chain projects, participating in requirements gathering and preparing functional specifications using UML resources. Previously, as an IT Business Consultant at Tata Consultancy Services for GSK UK Pharma, Ricardo contributed to project assessments and backlog management. A Senior IT Business Analyst at UnitedHealth Group from April 2015 to July 2022, responsibilities included managing systemic improvement projects and ensuring quality in deliverables. Ricardo also served as a System Analyst at Bradesco, where project management expertise was applied in developing project plans and managing stakeholder relations. Academically, Ricardo holds a Master in Business Management from FGV - Fundação Getulio Vargas and a degree in Computer Engineering from Centro Universitário FIEO.