Theshedra Smith

Theshedra Smith has extensive experience in contract analysis and customer service, currently serving as a Senior Contract Specialist at CHEP since May 2008, where responsibilities include analyzing contract requests and managing new account setups and pricing. Prior to this role, Theshedra excelled in customer relations as a Customer Experience Specialist at CHEP for 11 years, and worked as a Resolution Specialist II at Walgreen’s Healthcare/Resolution Center, addressing issues with third-party insurance claims. Additional roles include data entry and customer service positions at Kelly Services, AT&T Wireless, and JCPenney Credit Processing Center. Theshedra's education includes studies at Florida State University and Ashford University.