Todd Beaudry is an accomplished professional with extensive experience in digital platforms and customer servicing. As the Online Digital Platforms Owner at CHEP since November 2021, Todd oversees the strategic vision and management of online web platforms, focusing on omnichannel integration and driving global standards and KPIs across multiple regions. Previously, at HSBC Bank USA, Todd held various leadership positions, including Head of Digital Platforms and Regional HSBC Delivery Services, where responsibilities included managing a portfolio exceeding $30M in digital capabilities, enhancing cybersecurity measures, and improving consumer-rated services from 1-star to 4-star. Todd's background also includes leading significant projects in operational execution and customer experience enhancement, complemented by a solid educational foundation in Economics and Finance from Niagara University.
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