Christopher Roche has extensive experience in IT support and systems management across multiple roles and organizations. Currently serving as IT Site Support III at Chewy since October 2021, Christopher acts as the final escalation point for desktop issues, develops standard desktop configurations, and provides mentorship to support staff. Prior experience includes a Senior IT Support Engineer role at Citrix, where Christopher managed support for a large user base in both local and virtual environments, and a Development Analyst position at Chewy focused on employee training and customer service quality. Earlier career history includes serving as an IT Helpdesk Technician at USS Cargo, providing technical support across various Windows operating systems. Christopher holds an Associate of Science degree in Computer Network & Security from Broward College.
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