Daniel Reed is a highly experienced professional with a strong background in training and customer service. Currently serving as a Master Trainer at Chewy since August 2017, Daniel delivers effective training using blended learning methods, leveraging data to enhance training initiatives and learner performance. Previous roles at Chewy include Customer Service Trainer, where Daniel facilitated new hire training, and Customer Service Team Manager, overseeing a team of approximately 25 agents. Daniel began a career in the Minnesota Department of Human Services as a Security Counselor, ensuring client safety and supporting therapeutic treatment. Daniel holds a Bachelor of Arts in Psychology from the University of Minnesota.
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