Jonathan Herpers

Associate Director, Customer Service Analytics
at Chewy

Jonathan Herpers is an experienced professional in customer service analytics and business development, currently serving as the Associate Director of Customer Service Analytics at Chewy since October 2022. Prior to this role, Jonathan held the position of Director of Business Development at Michaels Stores for a brief period in 2022. Jonathan's extensive background includes significant experience at 7-Eleven in various roles such as Manager of Merchandising Intelligence, Manager of Business Development & 7-Ventures, and Senior Projects Analyst. Earlier positions include Financial/Business Analyst at Graco Oilfield Services, Merchandise Analyst at Tuesday Morning, and several roles in financial analysis at Tandy Brands Accessories, Inc., Energy Transfer Technologies, Ltd., and Simmons Comprehensive Research Center. Jonathan possesses a Bachelor of Arts in Economics from Emory University, obtained between 2007 and 2010.

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