Joyce Liu

Joyce Liu is a Customer Experience Product Manager for Private Brands at Chewy, where responsibilities include analyzing consumer data and implementing a Quality Management System. Prior experience includes serving as Account Manager at Otis Elevator Co., where Joyce achieved significant sales growth and prepared business reports for multiple accounts, and as Project Manager, ensuring project scope and requirements were met. Previous roles at United Technologies and its subsidiaries encompassed supply chain management, quality engineering, and manufacturing, with a focus on cost reduction and process improvements. Joyce holds a Master of Science in Project Management from Northeastern University and a Bachelor of Science in Industrial and Management Engineering from Rensselaer Polytechnic Institute.