Bahaa Eid is a skilled customer care professional with extensive experience in team management and business development. Currently serving as Customer Care Manager at CHIC HOMZ since August 2022, Bahaa oversees five teams and is responsible for improving operational processes, training, scheduling, and conducting interviews. Previous roles include Business Development Consultant, Office Manager, and Customer Care Team Supervisor at various organizations, highlighting a strong background in customer service and process improvement. With experience in hiring, training, and managing teams, along with a foundation in technical support and complaint resolution, Bahaa has developed a comprehensive skill set in customer relations and team leadership.
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