James Austin

James Austin is a Disputes Program Manager currently working at Chime. They have a robust background in payment processing and dispute resolution, having served as a Senior Disputes Analyst at Visa and as a Disputes Manager at Synapse, where they managed operations and audits of dispute codes. Previously, James held roles at Blue Apron as a Payment Specialist and at Apple in Fraud Prevention, where they significantly reduced fraudulent orders. They earned a Bachelor's degree in History from the University of the Incarnate Word.