Joe Kennedy is a customer experience leader with extensive expertise in managing customer service operations. They served as the Senior Director of Customer Service and Recommendations at Wine.com from 2021 to 2024 and held the position of Senior Director of Customer Care at DENNIS Uniform in 2024, where their role concluded due to the company's closure. Previously, Joe was the Head of Uber Eats Support for North America (2016-2018), overseeing the quality and cost of customer service across multiple products. Currently, they are a Sr. Manager of Account Access & Identity at Chime, and they hold a Bachelor of Arts in Economics and German from Wake Forest University.
Location
Sacramento, United States
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