Josh Brooks is a Senior Technical Incident Manager at Chime, where they focus on operational excellence within Incident Management. Previously, they held significant roles including Manager of SRE Infrastructure Operations at Pfizer and IT Incident Manager at Amazon, where they developed and implemented incident management practices and automation strategies. Josh's early experience includes serving as a Global Incident Lifecycle Coordinator at Hewlett-Packard, where they resolved technical issues for Pfizer Inc. and established valuable client relationships. They graduated from College Park High School in 2008.
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