Kisura Hendrix

Kisura Hendrix is an experienced Product Operations Manager currently at Chime since September 2021, previously holding the same title at Plastiq from March 2018 to September 2021, where responsibilities included designing and managing a data collection process for customer support and analyzing data for training opportunities. Prior roles include Sr. Customer Support Associate and Project Coordinator at Facebook, where feedback and content writing contributed to product improvements and user experiences. Early career experiences involved managing social media and marketing strategies at Harmless Harvest, providing technical support at Eventbrite, and serving as an Undergraduate Admissions Representative at Academy of Art University. Kisura Hendrix holds a Bachelor of Arts in Political Science and Government from San Jose State University.